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Communicating With Naperville Contractors

Keeping The Lines Of Communication Open With Naperville Contractors

A home remodeling project is definitely an exciting time, but it can also be stressful. One of the best ways to minimize the stress you feel is to keep the lines of communication open with your Naperville contractors.

The Importance Of Communication Before, During, And After The Project

Contractors are going to be in your house every day for an extended period of time. You need to talk to them. Communication throughout the project is important because it establishes trust between homeowners and Naperville contractors, helps keep everyone on thetalking with contractors naperville same page, and manages expectations on both sides. If you see some work going on that you’re not sure about, for example, you should feel comfortable enough to ask the contractor what he is doing at the moment. Don’t wait until the work has been completed to point out that it’s been done incorrectly or wasn’t part of the original project scope. Poor communication can lead to project delays, changes, and overall dissatisfaction with the work. No one wants that, so take the time to establish good communication methods from the outset.

Best Ways To Communicate With Your Contractor

Before the project even begins you should talk to your contractor about methods of communication and your expectations for the duration of the project. There’s a fine line between being interested in the project and being a pest so start off the conversation by asking the contractor how he/she prefers to communicate and if they have an established way of communicating with their clients. If they don’t have a preferred method of communication, consider using some or all of these options:

  • On-Site: Arrange to be on-site every morning or for part of every day while the contractor is working on the home. This sets a clear time each day when it’s possible to talk to one another about the project.
  • Phone or Text: Exchange cell phone numbers so you can both contact one another if anything arises.
  • Regular Meetings: Set a regular time for a face-to-face meeting with the crew leader to go over the progress, plans for the day, questions, or concerns. Daily or weekly meetings are a must for long-term projects.
  • Job Site Notebook: A notebook left at the job site can be used by the crew leader or the homeowner to communicate instructions, leave messages, and ask questions if you are unavailable during the day. It’s also a great way to have communications down in in writing in case there are questions or problems later.
  • Email: Email is always an option but with the crew on-site all day long, don’t expect to be able to hear back from them until after they have stopped working at your home for the day.

The most important rules of communicating with your contractor are:

  1. Be available, and
  2. Realize that communication goes both ways.

If you don’t check email very often or only respond at the end of the day, be sure to tell the contractor that so he or she isn’t left waiting to hear back from you. Similarly, if you’re far more likely to respond to a text message than a phone call, make sure your contractor knows that and uses the best mode of communication to reach you.

Find Naperville Contractors Willing To Communicate With You

The best Naperville contractors won’t shy away from talking to you. They will make an effort to keep you updated on the project and they will do so in ways that are convenient for you. Naperville contractors, Synergy Builders, pride ourselves on the relationships we build with our clients, every one of which starts with great communication!

Learn more about Synergy Builders and view our work at

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Synergy offers various financing options to help you affordably create the home of your dreams. Call us for more details! 630-293-8070.